Another Tip on Improving Non Interest Income and Margin Obviously the fewer the waivers the more the income. Easily said, but how can a bank lower the waiver rate? Yes senior management’s lead sets the tone for the bank, but anyone who has served as a senior manager has figured something out – just because […]
In Order for Customer Service To Be Great, It Cannot Be Free Community banks are known to give attentive and personal service. For the most part, these banks have attracted and developed employees who have an authentic and genuine concern for the well being of others. Helping others is often what attracts individuals to work […]
When bank employees accept that the bank’s rates and fees are fair and commit to maximizing the bank’s financial success, holding fast on pricing becomes a cultural norm. Yes there are key relationships and other unique circumstances, but at these banks they stay exceptions. It also goes without saying, senior management sets the tone by […]
Changes to Bank Account Pricing Structures Are Inevitable Continued low interest rates and the high cost of technology are causing banks to restructure deposit account pricing. Here is what you have been able to find fairly easily with a local bank: Free checking with no minimum balance and unlimited check writing, free debit/ATM card, free […]
Do You Really Think Your Local Bank is “Evil”? For the last three years everything you have heard about banks has been negative. The criticism is all over the board. Banks: ruin lives by lending to people who cannot pay it back; mislead borrowers; gouge deposit customers with fees; pay themselves huge bonuses; refuse to […]
The Pro’s and Con’s of Rewards Checking Programs Because we have had the opportunity to evaluate the results of several Rewards Checking programs, banks occasionally seek our opinion. Many banks offer the product, and some well-managed banks will tout its success. Like most services and products, results vary depending on cultures and markets. That said, […]
Our Local Bank Is More Important To Our Community Than We Realize Our local community bank is a key pillar in our community’s prosperity and quality of life. Even though we can perform so many transactions electronically from our homes or smart phones, most individuals and businesses find great value in being able to walk […]